Crew Manager - Vulnerable Adults - Risk Reduction

Vacancy details

Crew Manager Vacancies Vulnerable Adults Team Risk Reduction

Based at:  YDC Bedminster

Contract:  Permanent Whole-time contract

Shift:  9 day fortnight

Closing date:  03 July 2020 

The Vulnerable Adults Team (VA) in Risk Reduction has opportunities within its team for Crew Managers.  This is an exciting and varied role within VA as this small team uses their professional expertise, knowledge, awareness and understanding of community risk to develop, influence, lead and deliver the risk reduction strategy across our service area. 

These roles will include being involved in exciting projects which will keep our communities safer.   You will need to develop new interventions, setting objectives and priorities in order to meet target outcomes and influence working with internal and external stakeholders.  You will be responsible for managing, motivating and developing our community safety workers in their roles delivering home fire safety visits. 

The ideal candidates will be able to work as part of the Vulnerable Adults team under the Watch Manager.  They should be self-motivated, enthusiastic and be able to use their own initiative and creativity in order to make our communities safer. The successful candidates will be expected to be in the role for a minimum of 2 years in order to help you fully develop your skills and to enable the organisation and community to benefit from your input. 

Further details of the role can be found in the job description.

We welcome applications from current substantive Crew Managers from other Fire and Rescue Service.

Due to the nature of this role, this position is only open to grey book – operational personnel (Wholetime/On-Call).

How to apply

The job description and application is available to download below.

Once you have read the job description please complete the application form telling us how you meet the requirements of the role - tell us how your skills, qualifications and experience match those required for this role, and provide examples wherever you can. The information you give us will assist us in our shortlisting process.   Alternatively, you can submit a CV and covering note.

Completed applications must be submitted to Human Resources, Avon Fire & Rescue Service, Police & Fire Headquarters, PO Box 37, Valley Road, Portishead, Bristol BS20 8JJ by the closing date and time. Alternatively, you can email your application to Late applications will not be accepted.   

Job description

This job description aligns to the Crew Managers role map and features specific responsibilities of the role within Risk Reduction.


To support the work of the Vulnerable Adults (VA) department in raising awareness of the dangers of fire, road safety and promote Home safety.

To assist in the development, planning, implementation and evaluation of VA intervention programmes which promote and enhance community safety within this group throughout the service area.

To manage the function and staff responsible for the VA teams delivery mechanisms.


Avon Fire & Rescue Service (AF&RS) serves the Unitary Authority areas of Bristol, Bath & North East Somerset, North Somerset and South Gloucestershire, with a number of fire stations and offices across the service area.


Manage, motivate and develop individuals within the delivery team/s to ensure VA and organisational objectives are met.

Communicate VA aims and objectives to the delivery team/s to ensure excellent service delivery

Effectively manage and prioritise own and delivery teams work load, identifying the most efficient use of resources and taking into account budgetary constraints.

Promote equal opportunities in the provision of the vulnerable adult’s service and take positive steps to counter discrimination.

Lead an area of one or more VA work responsibilities for the team as a whole, by project planning and delivering an appropriate curriculum to meet vulnerable adult’s needs and to make links with external agencies.

Establish and maintain strong relationships with the vulnerable adults services within each Unitary Authority and other stakeholders to deliver key interventions to meet their requirements.

Provide statistical evidence and assist in the development of department plans and understand how this links to the overall strategy and organisational direction

Having regard to good practice from both national and local guidance and external influence, take action to ensure a high quality of delivery of service

Liaise and meet with agencies already working with VA to seek advice and support on where AF&RS can support or lead on a relevant intervention.

Prepare reports, management information and statistics in support of VA interventions.

Be a point of contact within risk reduction for both internal and external departments and organisations

Establish links with, assist in the development of, and participate in partnership projects relating to AF&RS objectives.

Participate in multi-discipline teams within AF&RS and in conjunction with other agencies/external bodies whilst representing the specialist interests and aims of AF&RS.

With the vulnerable adults manager participate in the formulation of detailed team objectives and policies regarding vulnerable adults, to assist the team in planning, delivering and evaluating the VA work programme so that it achieves agreed outcomes.

Ensure the efficient and effective delivery of AF&RS policies and achievement of objectives, working collaboratively with colleagues as necessary.

Ensure that all procedures related to the administration, premises safety and management information activities are in accord with AF&RS policies and procedures.

Maintain effective communication internally and externally with relevant groups, agencies and specialists in order to keep up to date, exchange information and to co-ordinate action.

Attend such meetings, conferences, seminars or courses as required.


Ensure you maintain an awareness of Health and Safety Regulations in relation to duties and tasks being undertaken and report any situations or incidents which could be considered hazardous.  All employees have a responsibility for their own safety and must not endanger that of colleagues/visitors in the workplace or the public.

Ensure that, both in your dealings with other employees and with members of the public, you adhere to the principles and standards outlined in our Equality and Fairness Policy.  You are responsible for making your line manager aware of literature, language or behaviour that offends against that policy and the dignity of personnel.

Ensure that you perform all duties in accordance with the principles and requirements of General Data Protection Act 2018.

Carry out such other duties as may reasonably be required in relation to a post of this nature, without prejudice to the right to seek a re-evaluation of the post.

This job description contains only the main accountabilities relating to the post and does not describe in detail all the duties required to carry them out.


You will report to the VA Watch Manager who will provide general supervision.  However, you will work as part of a team and will be expected to use initiative in prioritising your workload and implementing policies to achieve objectives.

Your work will involve collaborative working with colleagues, and internal and external groups and agencies. In all respects the VA manager will retain ultimate functional responsibility for you.



  • Have successfully completed the Crew Managers assessment process
  • Be able to demonstrate experience of successful project work.
  • Be able to demonstrate experience of successful training plan development
  • Evidence of continuing professional development
  • Able to demonstrate the enthusiasm, initiative and self-motivation to work effectively with a number of busy teams
  • Proof of multi-agency work experience
  • Proven ability to communicate effectively at all levels, verbally and in writing, and to deal with individuals in a sensitive manner
  • Able to identify relevant training and development needs and to devise/deliver appropriate solutions
  • Able to relate effectively to all personnel and members of the public.
  • Able to plan, organise and prioritise own work to meet objectives
  • Computer literate
  • A commitment to equality and fairness and an understanding of human rights
  • A current full driving licence
  • Advantageous
  • Recent experience of working with vulnerable adults or in social care
  • Well developed presentation skills
  • Proven commitment to sharing ‘best practice’


You will have a direct impact upon changing the lives of vulnerable people. The effectiveness of VA work programmes could and should lead to a reduction in risk.


Documents and forms