Senior Administrative Assistant - Business Fire Safety

Based at:  Patchway (Bristol)

Contract:  Permanent

Hours:  37 hours per week

Salary: Hay 10 (£20,092 - £21,748 per annum)

Closing date: Wednesday 26th January 2022


An exciting opportunity has arisen to join Avon Fire and Rescue Service as a Senior Administrative Assistant within our Business Fire Safety (BFS) Department.  The Senior Administrative Assistant will work directly with the Business Fire Safety Manager and their staff, providing administrative support. 


The successful candidate will be responsible for administrating sensitive and confidential materials relating to potential prosecutions conducted by BFS in relation to the Fire Safety Order 2005.  The successful candidate will also be required to support the Disclosure Officer, in regards to providing the relevant accurate information.


If successful, you will take ownership of continuous improvement and developments of the administrative processes.  You will also be responsible of the day to day operations of all Technical Fire Safety administrative procedures and systems, including allocating operational fire safety checks to crews and liaising with members of the public to arrange inspections.


The Senior Administrative Assistant will need to possess effective communication skills and will need to work collaboratively alongside internal and external customers.

There is also a requirement to hold a Full UK driving licence.

We also require the successful candidate to possess general administrative experience (including a working knowledge of Microsoft Office packages) then this could be the new opportunity which you are awaiting for.


If you are able to work under pressure, use your own initiative to meet deadlines and hold a Maths and English GCSE Grade 4 or above (Grade C or above, level 2 qualification in Maths and English or equivalent) then this could be the new opportunity which you are awaiting for.


For further information regarding this role and the essential and desirable criteria, please refer to the job description.


How to apply:



The job description and application is available to download on our website Once you have read the job description please complete the application form telling us how you meet the requirements of the role - tell us how your skills, qualifications and experience match those required for this role, and provide examples wherever you can. The information you give us will assist us in our shortlisting process.


Completed applications must be submitted to Human Resources, Avon Fire & Rescue Service, Police & Fire Headquarters, PO Box 37, Valley Road, Portishead, Bristol BS20 8JJ by the closing date and time. Alternatively, you can email your application to Late applications will not be accepted. 


Please quote job reference number 1401 [JD number] on any communications. Thank you.

Job description












JOB TITLE:  Senior Administrative Assistant

DIRECTORATE:      Risk Reduction

UNIT:                      Business Fire Safety                                                                    - Human Resources

POST NO:     1401

GRADE:                 H10




1.         JOB PURPOSE


    1. To provide and be responsible for all round administrative support, to ensure the provision of efficient and effective support to all staff within Business Fire Safety.



  1. Background
    1.  Avon Fire & Rescue (AFRS) serves the Unitary Authority areas of Bristol, Bath & North East Somerset, North Somerset and South Gloucestershire, with fire stations and office locations in each area. It is a Combined Fire Authority, consisting of Members drawn from the above four authorities. 
    2.  The Service is organised into Directorates, The Risk Reduction Directorate is comprised of Business Fire Safety, Children and Young persons, vulnerable adults and community safety team
    3.  The provision of administrative support to the Risk Reduction and Operations Response Directorates is managed and co-ordinated by the Area Manager (Admin & Resources). Consequently support staff and resources are allocated to the Directorates according to Service needs, priorities and deadlines, to ensure an overall efficient and effective support service to both Directorates. To this end, they have common administrative procedures and processes to aid staff flexibility and efficient working.
    1. Responsible for providing an efficient and effective administrative support to the Business Fire Safety Manager and their staff, whilst supplying information to other Units as required, to enable them to achieve customer requirements, Unit and corporate objectives and targets on time and to the required standard.  Provide admin support to Community safety when required.
    2. Responsible for administration of sensitive and confidential materials relating to potential prosecutions conducted by BFS in relation to the Fire Safety Order 2005. This involves supporting the services Disclosure Officer with providing the relevant accurate information.
    3. Liaise with the Business Fire Safety Manager/ Team Leader and their staff to ensure administrative support continues to meet their requirements and is to the required standard and on time.
    4. Initiate and inspire a continual process of improvement and development within the administrative processes of Business Fire Safety, to improve efficiency, customer satisfaction and to meet emerging and future needs. Advise the Station Manager of Business Fire Safety of any proposed improvements and new or emerging requirements for the Business Fire Safety Team.
    5. Responsible for the day-to-day operation of all Business Fire Safety administrative procedures and systems.  This includes management of the services Unwanted Fire Signals Policy (UwFS) ensuring the 4 levels within the policy are adhered to and followed. Providing reports and returns to the Business Fire Safety Manager/ Team Leader.
    6. Allocate Operational Fire safety checks to crews. Booking direct in station diaries and liaising with members of the public to arrange inspections. Allocate complaints to Fire Safety Officers utilising their diaries and managing their workload.


    1. Responsible for ensuring the placing of orders for equipment and supplies on behalf of Business Fire Safety, as required, and checking/recording deliveries.  Act as a first point of contact on premises matters, liaising with the Property Services Unit as necessary.
    2. Undertake all administrative procedures associated with:
  • the Regulatory Reform (Fire Safety) Order 2005
  • Enforcement policy and procedures, including safe storage and recording of evidence, and production of bundles of evidence pending possible prosecutions.
  • the re-inspection of premises that fall under the “Agency Work” umbrella (e.g. Public Entertainments Licences)
  • Maintaining a Public Register on and issuing, Prohibition/Improvement Notices under the Health & Safety at Work etc Act 1974.
    1. Contribute towards the implementation and development of administrative systems, including computerised systems, developing and revising where necessary to improve efficiency and ensure the timely provision of relevant information. Training on the use of CFRMIS to new Staff and existing staff when systems are upgraded.
    2. Co-ordinate and maintain statistical records, producing management information reports as requested, ensuring timely and accurate compilation of data for internal and external reports, including CLG and Best Value Returns.
    3. Participate in project teams as required.  Collate and write up findings as required.
    4. Ensure you maintain an awareness of Health and Safety Regulations in relation to duties and tasks being undertaken and report any situations or incidents which could be considered hazardous. Conduct workplace health and safety risk assessments.  All employees have a responsibility for their own safety and must not endanger that of colleagues/visitors in the workplace or the public.
    5. Ensure that, both in your dealings with other employees and with members of the public, you adhere to the principles and standards outlined in the Equality and Fairness Policy.  You are responsible for making your supervisor aware of literature, language or behaviour that offends against that policy and the dignity of personnel.
    6. Ensure that you perform all duties in accordance with the principles and requirements of Data Protection legislation.
    7. Carry out such other duties as may reasonably be required in relation to a post of this nature, without prejudice to the right to seek a re-evaluation of the post.
    8. This Job Description contains only the main accountabilities relating to the post and does not describe in detail all the duties required to carry them out.
  • Able to demonstrate a standard of written English and arithmetic equivalent to GCSE passes at Grade C or above, with sound general administrative experience. 
  • Computer literate with good keyboard skills and a working knowledge of Microsoft Office Systems, including Word, Excel and Access applications (particularly spreadsheets and preferably some experience of Visio and MS Project).
  • Experience of setting up or reviewing admin procedures
  • Able to prioritise, work to deadlines and manage time effectively without supervision.
  • An ability to work under pressure, using your own initiative, combined with an efficient, methodical approach.
  • Able to work flexibly and collaboratively with other staff to meet customer requirements and Unit objectives.
  • You should possess a current driving licence.
  • An ability to communicate effectively with AFRS employees and members of the public with regards to general, and fire safety enquiries.
  • An ability to be able to take accurate and precise notes in relation to general technical fire safety enquiries.
  • Able to maintain computerised and manual record systems.
  • A working knowledge of the Service. 
    1. You need to work on your own initiative in providing an administrative support service to the Technical Fire Safety Department, under the overall direction and co-ordination of the Station Manager of Business Fire Safety/ Team Leader.
    2. You will primarily provide support to the Business Fire Safety Team prioritising work, as
                  determined by the Business Fire Safety Manager/ Team Leader.  You are expected to use your own initiative and to manage your own time, and workload, on a day to day basis, referring situations that cannot be resolved to your Line Manager.
    3. You may be required to provide administrative cover during absences i.e. annual leave across the directorate or wherever deemed appropriate.




    1. You play a key role in ensuring resources are available to meet workload demands, thereby assisting the uniformed personnel in Risk Reduction/Ops Response to achieve their objectives.  Accuracy and completeness are essential, particularly where the Service is enforcing action under legislative requirements.
    2. You ensure that office-based procedures and systems within Business Fire Safety are retained in the defined standard Service format, in order to maintain consistency and to facilitate the development of corporate working practices and inter-changeability of staff between offices.




    1. Although this post is based at a specific location, there may be times when in the interests of the efficiency of the Service, you are required to work from a different workbase. This could be a short-term, long-term, or permanent requirement.

For the use of the HR Unit only:


 Date approved:   22nd June 2016


 Date effective:     20th May 2016

To be signed by postholder:





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