Business Continuity & Resilience Co-ordinator

Based at:            Service Headquarters, Portishead

Contract:            Permanent

Hours:                 37 hours per week

Salary:                 Hay 8 (£26,446 - £29,174) per annum

Closing date:     Noon on Friday 22nd July 2022

 

 

An exciting opportunity has arisen to join Avon Fire & Rescue Service as a Business Continuity & Resilience Co-ordinator. We’re looking for someone to provide support to, and work with, a range of service managers to achieve the effective delivery of Business Continuity and Local Resilience Forum (LRF) workstreams, which may include the review or development of risk information, business continuity and multi-agency plans, exercises and debriefs.

 

The successful post holder will work with the Business Continuity Manager to ensure that business continuity planning is embedded in the organisation through the business continuity lifecycle, ensuring plans are developed, reviewed and tested in line with the Service Business Continuity Management Policy.  This may include advising managers on risk information, developing effective plans and supporting testing and exercising of business continuity plans.

 

The Business Continuity & Resilience Co-ordinator will maintain an awareness of current national and local risks, and work closely with both LRF partner agencies and internal stakeholders, such as business continuity leads, corporate risk managers and the community risk management team, to assess and analyse data, share information and raise awareness of emerging risks to support effective mitigation and planning.

 

You will also support the design, planning and delivery of workshops, training, exercises and presentations to a range of staff on Civil Contingencies, LRF and Business Continuity to promote effective business continuity and resilience planning.

 

In order to be considered for the position, it is essential that you have a Level 4 qualification in Emergency Planning, Risk Management or similar discipline, or equivalent level of relevant experience. You must also have experience of working with multiple stakeholders, both internal and external, in an administrative or project management environment. It is important that you have proven organisation skills and the ability to manage and prioritise work to comply with agreed deadlines and with minimal supervision.

 

It is also vital that you are a good communicator, with the ability to deal effectively with stakeholders via email, telephone, in-person meetings and video conferencing.

 

In return, we will offer you 25 days annual holiday (plus public holidays), enrolment into the Local Government Pension Scheme, and access to our Cycle to Work scheme. Based at our newly developed Headquarters in Portishead, surrounded by a nature trail and memorial garden (for those quiet moments), you will also have access to kitchen, restaurant and coffee bar facilities, multi-gym, sports hall, and free parking.

 

Please note - as this post is based at our new Headquarters which we share with Avon & Somerset Police, the successful applicant will be required to undergo a security clearance check.

 

To see the full duties of the role and candidate criteria required please see the job description provided.

 

How to apply:

 

The job description and application is available to download on our website https://www.yesyoucan.careers/. Once you have read the job description please complete the application form telling us how you meet the requirements of the role - tell us how your skills, qualifications and experience match those required for this role, and provide examples wherever you can. The information you give us will assist us in our shortlisting process.

 

Completed applications must be submitted to Human Resources, Avon Fire & Rescue Service, Police & Fire Headquarters, PO Box 37, Valley Road, Portishead, Bristol BS20 8JJ by the closing date and time. Alternatively, you can email your application to recruitment@avonfire.gov.uk. Late applications will not be accepted. 

 

Please quote job reference number 1508 [JD number] on any communications. Thank you.

Job description

 

 

Job Description, Core Values and Person Specification

 

Job Title

Business Continuity & Resilience Coordinator

Post Number

1402 & 1508

Grade

HAY 8

Duration of Post

`Permanent’

Hours

37 hours per week

Directorate

Service Delivery Support

Unit or Team

Risk Management

Reports to

Business Continuity Manager

Line management or supervisory responsibilities

No

Responsibility for managing a budget

No

Date job was evaluated

14 March 2022

 

Purpose of Job:

 

The Risk Management Team supports Avon Fire & Rescue Service’s (AF&RS) internal business continuity management functions and our commitments under the Civil Contingencies Act as a core member of the Avon & Somerset Local Resilience Forum.  You will provide support to, and work with, a range of service managers to achieve the effective delivery of Business Continuity and Local Resilience Forum (LRF) workstreams, which may include the review or development of risk information, business continuity and multi-agency plans, exercises and debriefs.

 

 

Structure Chart:

                                          

 

 

Responsibilities and Duties:  

 

1.

Work with the Business Continuity Manager to ensure that business continuity planning is embedded in the organisation through the business continuity lifecycle, ensuring plans are developed, reviewed and tested in line with the Service Business Continuity Management Policy.  This may include advising managers on risk information, developing effective plans and supporting testing and exercising of business continuity plans.

2.

Provide support and work with a range of service managers to achieve the effective delivery of Local Resilience Forum (LRF) workstreams, which may include the review or development of risk information, multi-agency plans, supporting task and finish groups, multi-agency exercises and debriefs, working to clearly defined timescales and with staff from other partner agencies.

3.

Maintain an awareness of current national and local risks, and work closely with both LRF partner agencies and internal stakeholders, such as business continuity leads, corporate risk managers and the community risk management team, to assess and analyse data, share information and raise awareness of emerging risks to support effective mitigation and planning.

4.

Support the design, planning and delivery of workshops, training, exercises and presentations to a range of staff on Civil Contingencies, LRF and Business Continuity to promote effective business continuity and resilience planning.

5.

In the event of a major incident, you may be required to provide support and guidance to Senior Leaders as part of a single or multi-agency coordinated response.  This may include acting as a loggist at Strategic or Tactical Command Group meetings, recording actions and decisions accurately whilst working in a highly pressurised and fast-moving environment and dealing with sensitive information.

6.

Maintain effective working relationships with other emergency services, responding agencies and resilience partners, to promote collaborative working and shared understanding of risk information, including engaging effectively with relevant national groups from specialist and professional sectors to develop knowledge and share good practice.

7.

Develop and deliver effective communications on all matters relating to risk and resilience, including publication of standard documents such as event alerts and plans, through recognised service channels, working closely with our Corporate Communications Team to ensure a coordinated approach.

8.

Develop and maintain key information pages on a range of platforms including intranet, Microsoft Teams, and the Government-provided secure information-sharing platform, including access and permissions management.

9.

Maintain an awareness of relevant standards, such as ISO, National Resilience standards and others to assess compliance and support a continual process of improvement and development within the function to meet emerging and future service needs, in accordance with the Service’s strategic objectives.

10.

Undertake a range of administrative tasks including, but not limited to, publishing standard documents in an agreed format and process, which may include risk critical or sensitive information, managing and responding to shared email boxes and responding to general enquiries from both within and outside the Service.

11.

Carry out any additional responsibilities as reasonable and appropriate, as agreed with line manager.

 

Special Notes or Conditions:

 

1.

AF&RS requires all staff and leaders to promote equality and diversity by:

  • ensuring that, both in your dealings with other employees and with members of the public, you comply with all aspects of the Service’s Equality Policy and legislation that outlaws discrimination;
  • treating members of the public and other AF&RS staff with respect, dignity and in line with the expectations determined by our Service values at all times; and taking action when witnessing an act that could be considered discrimination or harassment, challenging it and/or raising with managers.

2.

This role is based at Police and Fire Head Quarters in Portishead, near Bristol.  However, your duties may also involve occasional travel to other sites and areas.

3.

Police and Fire Headquarters is a secure site and therefore appointment to this post may be subject to passing the required Non-Police Personnel Vetting process.

4.

Although you are based at a specific location, for efficiency or other business reasons we may require you to work from any base within AF&RS service area for which we will pay allowances where appropriate.

5.

Your job may involve you dealing with highly confidential and sensitive information. It is essential that you ensure this information is held and processed securely and that you act with tact and discretion at all times and comply with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018. Confidentiality must be maintained, even after leaving this post or AF&RS employment.

6.

You must ensure you maintain an awareness of Health and Safety Regulations relevant to the duties and tasks you carry out and report any situations or incidents which could be considered hazardous.  You have a responsibility for your own safety and must not endanger that of colleagues/visitors in the workplace or the public.

7.

There may be times when you are required to wear specific clothing suitable to the type of work you are undertaking.  This may include AF&RS branded corporate clothing (for example when representing AF&RS externally), or protective clothing for the work being carried out, as deemed appropriate by your line manager.

 

Avon Fire & Rescue Service Core Values

 

8.

AF&RS expects all employees to accept and work to our Core Values during the course of their employment.  These Values require us all to be:

 

•           Respectful

•           Honest

•           Courageous

•           Ambitious

•           Inclusive

•           Transparent

 

Signed confirmation that this Job Description accurately reflects the requirements of the job:

 

Job Holder’s Manager

 

 

Date

 

Signed agreement to carry out the responsibilities of this Job Description, and of acceptance of Avon Fire & Rescue Core Values:

 

Job Holder

 

 

Date

 

         

 

See following page for Person Specification …………………….

 

 

 

 

Person Specification

 

Job Title

Business Continuity & Resilience Coordinator

Post Number

1402 & 1508

Grade

HAY 8

Qualifications, knowledge, experience, skills and personal attributes required for the job:

                                                                                                     

 

 

E=Essential 

D=Desirable

Measured by:

A = Application

T = Test

I = Interview

A

T

I

Qualifications/Knowledge

A level 4 qualification in Emergency Planning, Risk Management or similar discipline, or equivalent level of relevant experience.

 

E

 

X

 

 

 

X

A thorough knowledge of current Windows and Microsoft Office Suite applications.

E

X

 

X

An understanding of the Civil Contingencies Act 2004.

E

X

 

X

An understanding of local & community risk management and resilience.

E

X

 

X

A current driving licence or ability to arrange suitable alternative transport to travel to various work locations.

E

X

 

 

Qualified to Certificate of the Business Continuity Institute level (CBCI) or similar professional qualification

D

X

 

X

Experience

Experience of working with multiple stakeholders, both internal and external, in an administrative or project management environment.

E

X

 

 

X

Proven organisational skills and the ability to manage and prioritise work to comply with agreed deadlines and with minimal supervision.

 

E

 

X

 

 

X

Experience of developing, implementing and maintaining administrative systems and procedures.

E

X

 

X

Experience in providing advice, guidance and training to staff to support the delivery of critical business objectives.

 

E

 

X

 

 

 

X

Experience of supporting meetings, including maintaining action trackers and minute taking.

E

X

 

X

Skills

Well developed problem-solving and organisational skills.

E

X

 

X

A good communicator, with the ability to deal effectively with stakeholders via email, telephone, in-person meetings and video conferencing.

 

E

 

X

 

 

X

Able to build and maintain effective working relationships with staff at all levels.

E

X

 

X

Able to deputise if required at meetings, and promote positive working relationships.

E

X

 

X

Personal Attributes

Adaptable with a flexible approach to work.

E

X

 

X

Able to work effectively both individually and as part of a team.

E

X

 

X

Professional in conduct.

E

X

 

X

Strong stakeholder ethic with customer orientated approach.

E

X

 

X

Committed to undertake relevant training and continuous professional development opportunities.

E

X

 

X

Documents and forms